How to develop emotional intelligence at work
Soft Skills

How to develop emotional intelligence at work?

Learn how to develop emotional intelligence at work. One of the consequences of the pandemic was to add value to some social issues which were not previously discussed in Depth; some of them are: mental health and emotional intelligence (EI).

In fact, emotional intelligence is one of the soft skills that is required today in the labor market, since it directly affects performance and professional development.

Precisely, this skill is related to the importance of knowing and managing our emotions in order to contribute to improve coexistence, productivity and performance within a work team.

Its relevance not only applies to the workplace, working on emotional intelligence can surely help in everyday life to improve your personal relationships, learn to manage your emotions, connect with other people, forge empathic relationships, communicate effectively, resolve conflicts, express your feelings, etc.

But, how to develop emotional intelligence?

This is a common question, due to the fact that developing emotional intelligence is not as simple as it seems, so here are some tips to develop this hability in your workplace:

1. Use the correct vocabulary

Identify your emotions and learn to express them appropriately through an emotional vocabulary. There is a big difference between feeling bad, irritable or oppressed.

2. Balance is important

Maintain a balance between firmness and flexibility when making decisions.

3. Proactivity

Be proactive and not reactive, remember that a reactive person is one who,  upon detecting a problem, waits to see if other events in the environment give clues about what to do.

4. Constructive criticism

When you receive criticism take it as something constructive and wisely, what can you learn? What can you modify?

5. A mistake is learning

If you find the good within what you previously considered “bad”, you will have the ability to learn from your mistakes.

6. Different perspectives

Analyze all the situations you go through from different points of view.

7. Adaptation to change

We know that it is not that simple. However, try to receive any change no matter how drastic it may be, with the best attitude.

8. It is not bad to say “no”

Analyze your possibilities, do not overload yourself with more work and tasks. The more work you have to do, the more stress you live.

Did you find this topic interesting? There is still much to learn and at BIU we know it, so we invite you to read about our virtual seminar entitled Introduction to Knowledge and Development of Emotional Intelligence to continue strengthening emotional intelligence.

Why is it important at work?

Specifically, in the workplace emotional intelligence refers to the ability to identify, manage and communicate emotions or reactions to possible situations in the work environment. For instance, managing stress or improving decision-making. Thanks to develop emotional intelligence you will be able to find better answers and maintain a healthy work environment.

In fact, working on this emotional aspect will be reflected in good communication, improved performance, productivity. In addition, it will influence coexistence with other colleagues.

We could say that EI is as important for employees as it is for managers, considering that they play a key role in motivating their teams when facing new challenges and projects.

If you want to develop emotional intelligence in your professional career, study a master’s degree at BIU.

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