MBA with Concentration in Tourism and Hospitality Management
The industry that moves the world needs managers who understand both the operation and the guest. Our Concentration in Tourism and Hospitality Management within the MBA trains you to lead hotels, destinations, theme parks, and service organizations with a complete managerial vision — from tourism market analysis to revenue management and the guest experience. Get ready to lead tourism and hospitality operations in a global industry in constant evolution.
- Online
- 33 months
- Spanish
MBA program overview
Our online Master of Business Administration is a U.S.-accredited graduate program designed to prepare business leaders who can respond to the challenges of an increasingly dynamic and competitive global environment.
The program blends theory and practice through a comprehensive curriculum that builds core competencies in financial management, advanced marketing, organizational leadership, corporate ethics, innovation, and real-world business case analysis.
Supported by a faculty with both academic credentials and industry experience, our students strengthen their ability to make informed strategic decisions and lead organizations successfully in demanding, ever-changing markets.
How does it work?
Your MBA + concentration is built in two layers:
A common core
The comprehensive foundation every business leader needs: the base that gives you an executive's judgment.
A concentration
Choose the concentration that best fits your career path —from Artificial Intelligence to Finance, Digital Marketing, or Leadership— and put your MBA into practice.
What Is the Concentration in Tourism and Hospitality Management?
Managing a hotel, a destination, or a theme park means balancing profitability, flawless operations, and experiences people remember. This concentration prepares you to strike that balance with managerial judgment.
The Concentration in Tourism and Hospitality Management specializes you in tourism and hospitality operations, service management, industry analytics, tourism economics, and tourism product development. You'll develop the strategic, analytical, and leadership competencies needed to improve the customer experience, optimize organizational performance, and drive innovation in the global tourism and hospitality industry.
Designed to complement the MBA's common core, this concentration prepares you to take on leadership roles in tourism management, hotel operations, event management, and service-oriented organizations within an increasingly dynamic and globally interconnected business environment.
Program description
The MBA with a Concentration in Tourism and Hospitality Management is a 36-credit graduate program with an estimated completion time of 16 to 20 months, designed to prepare professionals who can lead tourism and hospitality organizations with both strategic and operational vision.
The program combines the MBA's academic core with four specialized courses — Tourist Market Analysis, Revenue Management, Hospitality Operations Management, and Innovation Strategies in Tourism Products and Services — which replace the MBA's standard concentration block, giving you concrete tools to analyze tourism markets, optimize revenue, manage hotel operations, and design innovative tourism products.
In this MBA, you'll develop competencies to:
- Improve organizational performance, service quality, and customer satisfaction in tourism and hospitality organizations.
- Analyze tourism markets, consumer behavior, and industry trends to identify business opportunities.
- Develop and implement operational and revenue management strategies that optimize resources and financial performance.
- Design innovative tourism products and hospitality services by integrating market intelligence and emerging technologies.
- Incorporate sustainability, cultural diversity, and responsible tourism principles into organizational decision-making.
With these skills, you'll be able to lead both the operation and the strategy of tourism and hospitality organizations, integrating analytical vision, cultural sensitivity, and a focus on the customer experience to generate sustainable value in the sector.
Benefits of earning your MBA with a Tourism and Hospitality Management Concentration at BIU
Our Concentration in Tourism and Hospitality Management combines the strategic vision of a U.S. MBA with a specialization in tourism operations, revenue management, and the guest experience, giving you concrete advantages to move forward in the industry:
- Globally in-demand specialization: hotel, tourism, and revenue management skills applicable in any destination.
- Focus on profitability and service at the same time: revenue management tools alongside customer experience strategies.
- Study without stepping away from your operation: 100% online format compatible with the pace of the service industry.
- Faculty with industry track records: instructors with doctoral degrees and hands-on experience in tourism and hospitality.
- International industry network: connect with professionals from hotels, destinations, and tourism organizations across countries.
This combination prepares you to lead tourism and hospitality organizations with analytical, cultural, and strategic vision, in a global industry in constant transformation.
Academic objectives of the MBA
Consistent with the mission of the School of Business and the objectives of the MBA program, the Concentration in Tourism and Hospitality Management is designed to prepare innovative, ethical, and globally minded professionals with specialized expertise in tourism, hospitality, and service management.
The concentration develops the critical thinking, analytical capabilities, and strategic decision-making skills needed to improve operational performance, enhance customer satisfaction, and identify opportunities for sustainable growth in the tourism and hospitality sector.
Program Learning Outcomes — upon successful completion, graduates will be able to:
- Apply advanced business management principles and tourism and hospitality strategies to improve organizational performance, service quality, and customer satisfaction in diverse tourism and hospitality organizations.
- Analyze tourism markets, customer behavior, and industry trends to identify business opportunities, enhance competitiveness, and support sustainable organizational growth.
- Develop and implement operational and revenue management strategies that optimize organizational resources, financial performance, and service delivery within tourism and hospitality enterprises.
- Design innovative tourism products, hospitality services, and customer experience initiatives by integrating market intelligence, emerging technologies, and sustainable business practices.
- Demonstrate ethical leadership and professional responsibility by incorporating sustainability, cultural diversity, corporate governance, social responsibility, and responsible tourism principles into organizational decision-making.
- Conduct applied business research using appropriate research methodologies and analytical techniques to investigate tourism and hospitality management challenges and develop evidence-based strategic recommendations.
Who is this MBA for?
This MBA is ideal for professionals already working in hotels, resorts, tourist destinations, theme parks, or entertainment venues who want to take on greater managerial responsibility. It's also well suited for service managers, tourism consultants, and hospitality entrepreneurs who need to strengthen their strategic and financial vision to lead service-oriented organizations in competitive, globalized markets.
What roles can graduates pursue?
Graduates can pursue roles such as hotel manager, tourism operations director, revenue management specialist, destination manager, and hospitality innovation lead within hotels, resorts, theme parks, casinos, sports facilities, destination management organizations, or other tourism and hospitality enterprises.
How you can study your MBA at BIU
Our MBA with a Concentration in Tourism and Hospitality Management, awarded in the United States, lets you earn a high-quality graduate degree from anywhere in the world. Through our online platform, you can attend classes, interact with faculty, and access course content from wherever you are, fitting your studies around your personal and professional schedule.
Graduate profile
Graduates of the MBA with a Concentration in Tourism and Hospitality Management are prepared to serve as innovative, ethical, and globally minded professionals capable of leading and managing organizations within the tourism and hospitality industry. They possess advanced competencies in hospitality operations, tourism economics, service management, data analytics, and the development of tourism products and services, enabling them to enhance organizational performance and create exceptional customer experiences.
Graduates demonstrate critical thinking, analytical capabilities, communication, and leadership skills necessary to address complex challenges, promote innovation, and support sustainable growth in service-oriented organizations. They are equipped to assume managerial and leadership roles in hotels, resorts, theme parks, entertainment venues, casinos, sports facilities, destination management organizations, and other tourism and hospitality enterprises within an increasingly dynamic and globally connected business environment.
Leadership in tourism and hospitality management
- Mastery of revenue management and market analysis
- Ability to optimize service operations
- Skills to design innovative tourism products
- Commitment to sustainability and responsible tourism
At BIU, we provide an innovative environment that lets you train under the highest educational standards. With a world-class faculty and a technology-centered educational model, we offer a personalized learning experience accessible from anywhere in the world.
Our programs are experience-based, with a flexible, innovative approach that adapts to your needs. At BIU, we respond to real market needs, fostering a strong virtual community and network — all backed by an outstanding faculty committed to your professional growth.
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100% online classes
BIU uses the most advanced version of Blackboard, a cutting-edge, interactive digital platform.
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Flexible, dynamic classes
Synchronous and asynchronous classes that support real-time interaction, flexibility, and dynamism.
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SUJIS program
BIU created the Step Up Journey Into Success classes to build globally valued soft skills.
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Interactive learning
At BIU, you'll tackle real-world cases, fostering hands-on learning and the practical application of skills.
Admissions closed
Academic Program
| Type of courses | SCH |
| Mandatory | 33 |
| Thesis | 3 |
| Total | 36 |
ACADEMIC PERIOD | CODE | COURSE NAME | PRE-REQUISITES | C/H |
1 | BUS6032 | Advanced Management Theory and Practice | 3 | |
BUS6012 | Managerial Accounting | 3 | ||
2 | BUS6021 | Leadership and Organizational Behavior | BUS6011, BUS6012 | 3 |
BUS6022 | Managerial Finance | BUS6011, BUS6012 | 3 | |
3 | BTH6031 | Tourist Market Analysis (*) | 3 | |
BTH6032 | Revenue Management (*) | 3 | ||
4 | BTH6041 | Hospitality Operations Management | 3 | |
BUS6052 | Research Methodology | 3 | ||
5 | BUS6051 | Information Systems and Technology Manager | 3 | |
BTH6042 | Innovation Strategies in Tourism Products and Services (*) | 3 | ||
6 | BUS6061 | Operations and Project Management | 3 | |
BUS6062 | Thesis | BUS6052 | 3 | |
| (*) Cursos que se pueden reemplazar por los cursos electivos de la concentración que escoja el estudiante. | Total | 36 | ||
Faculty team
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Dr. José Miguel Del Río Contreras
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Dr. Liduvina Valencia Márquez
Doctora en Ciencias de la Administración por la UCC Business School en Veracruz, Veracruz en México. Maestra en Negocios Internacionales y es Licenciada en Contaduría Pública por la Universidad Cristóbal Colón en Veracruz, en México.
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Dr. Arturo García Santillán
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Dr. Luis F. Rodríguez Jaime
Admission requirements & official documentation
To ensure a rigorous, high-quality academic experience, our MBA has clear admission requirements, including but not limited to a bachelor's degree or its international equivalent and an official transcript meeting the university's standards.
- Completed undergraduate studies or their equivalent.
- Official transcript, curriculum record, or equivalent.
Frequently Asked Questions about the MBA with a Concentration in Tourism and Hospitality Management
If you're considering our MBA with a Concentration in Tourism and Hospitality Management, you probably have questions. Here are answers to some of the most common ones:
It's a graduate program awarded in the United States that integrates the MBA's academic core with a specialization in tourism and hospitality operations, service management, and tourism economics. Across 36 graduate credits, you'll build strategic and analytical competencies to optimize organizational performance, manage revenue, and design innovative tourism products. The concentration complements the MBA's common curriculum with specialized courses in tourism market analysis, revenue management, and hospitality operations, preparing you to lead service organizations in a global environment.
The MBA with a Concentration in Tourism and Hospitality Management takes an estimated 16 to 20 months to complete, depending on each student's pace. The program consists of 36 graduate credits organized across 6 academic periods, combining the MBA's general core with four specialized courses in tourism and hospitality management. Thanks to the 100% online format, you can move through your training flexibly, adapting your course load to your work and personal responsibilities without sacrificing the depth or quality of the program.
It's designed for professionals working in hotels, resorts, tourist destinations, theme parks, or entertainment venues who want to take on greater managerial responsibility. It's also ideal for service managers, tourism consultants, and hospitality entrepreneurs who need to strengthen their strategic and financial vision. If you have professional experience in tourism, hospitality, or related fields and are looking for training that combines business vision with sector specialization, this MBA gives you the tools you need to take on greater responsibility in any service organization.
The full program consists of 36 credits across 12 courses over 6 academic periods. Of these, the courses specific to the Tourism and Hospitality Management concentration, which replace the MBA's standard concentration block, are: Tourist Market Analysis, Revenue Management, Hospitality Operations Management, and Innovation Strategies in Tourism Products and Services. The remaining courses make up the MBA's common core, shared with any other concentration: Advanced Management Theory and Practice, Managerial Accounting, Leadership and Organizational Behavior, Managerial Finance, Research Methodology, Information Systems and Technology Manager, Operations and Project Management, and Thesis. In other words, you get the full strategic foundation of an MBA together with a specialization in tourism and hospitality.
Graduates of this concentration can work as hotel managers, tourism operations directors, revenue management specialists, destination managers, and hospitality innovation leads. This training prepares you for leadership roles in hotels, resorts, theme parks, casinos, sports facilities, or destination management organizations. The skills you develop — from tourism market analysis to revenue optimization — position you to lead service operations in any destination, within an increasingly globalized and competitive industry.
Yes. In addition to technical specialization in tourism and hospitality, the program incorporates our SUJIS methodology (Step Up Journey Into Success), designed to strengthen soft skills such as negotiation, effective communication, conflict resolution, and adaptability. These skills are essential in the service industry, where managing multicultural teams and serving guests under operational pressure define the quality of the experience offered. Combining technical tourism management knowledge with leadership skills prepares you comprehensively to lead service operations in demanding, diverse environments.
The MBA with a Concentration in Tourism and Hospitality Management is delivered 100% online through the Blackboard platform, letting you study from anywhere in the world. Classes combine synchronous and asynchronous sessions, supporting both real-time interaction with professors and classmates and the flexibility to organize your own schedule. This format is designed for working professionals in the tourism and hospitality industry who want to advance academically without pausing their operations, giving you access to quality content, an industry-experienced faculty, and a global network adapted to your schedule and responsibilities.
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